HOW LONG IS YOUR PRODUCTION TIME?
Our production time is based on our work load. Certain times of the year, like Fall, are busier than others due to clients wanting to sleep their guests comfortably for the holidays. In general, calling us for current build time is most accurate.
WHAT ARE THE DIMENSION OF EACH BED & HOW MUCH DOES IT WEIGH?
The dimensions of your bed will depend on mattress size and your ceiling height. To view the exact footprint of our different bunks, click here. In general, each bunk post is around 88"-92" tall to fit most 8-9 foot ceilings. Our bunk beds can weigh anywhere from 750-1000lbs depending on size and add-ons.
WHAT SHOULD I EXPECT AFTER PLACING AN ORDER?
After your order, we will send you a spec sheet to confirm your ceiling height, bed size, stain color and add-on choices.
We build your custom bed chronologically and will let you know the date of your build week so you know when to expect the bed to ship.
WHAT TYPE OF MATTRESS DO I NEED?
Our bunk beds can handle any type of mattress, including memory foam, wrapped spring hybrid or traditional. Our platform add-on is great for memory foam mattresses as it gives the entire bottom of the mattress support. To maximize headroom between the bunks, we recommend staying in the 8-12" range for mattress height. An 11" mattress height is the most ideal for our beds and our partner company Puffy offers the #1 mattress in a box in 2021.
HOW LONG DOES IT TAKE TO ASSEMBLE AND IS IT DIFFICULT?
When your bed is in transit, we will send you our Youtube video showing you step by step how to assemble your new bed. We do recommend having two people to assemble, and this process generally only take a couple hours. The process is very intuitive and straightforward. You will receive all necessary hardware and an 8 point socket that you can use on your drill or impact driver to secure the rails to the posts.
CAN I RETURN MY BED?
All of our bunk beds are custom built and designed for your particular ceiling height, stain choice and add-ons. Due to the fact that we built this bed just for you, we do not offer any returns or exchanges on any beds or add-ons. All sales are final and beds are non-refundable.
Big Sky Bunks LLC (hereinafter referred to as "the Company") provides this disclaimer to inform users and customers of the inherent risks associated with the installation and use of bunk beds manufactured by the Company.
Assumption of Risk: The installation and use of bunk beds involve inherent risks, including but not limited to the risk of injury or death. Users and installers of bunk beds acknowledge and accept these risks.
Installation: The Company strongly recommends that all bunk beds be installed by qualified professionals in accordance with the provided instructions and any applicable building codes or regulations. Improper installation may result in instability, collapse, or other hazards.
Supervision: Users of bunk beds, particularly children, should be supervised at all times to prevent accidents, falls, or other injuries. The Company does not assume responsibility for accidents resulting from lack of supervision.
Maintenance: Bunk beds should be regularly inspected for signs of wear, damage, or structural instability. Any defects or concerns should be addressed promptly to prevent accidents. The Company is not liable for injuries resulting from failure to properly maintain bunk beds.
Limitation of Liability: To the fullest extent permitted by law, the Company disclaims all liability for any direct, indirect, incidental, special, or consequential damages arising from the installation, use, or misuse of bunk beds, including but not limited to personal injury, property damage, or financial loss.
Indemnification: Users and installers agree to indemnify and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising from their use or installation of bunk beds.
Modification: Any modification or alteration of bunk beds by users or third parties voids any warranties and may increase the risk of injury. The Company is not responsible for injuries resulting from modified bunk beds.
By purchasing, installing, or using bunk beds manufactured by Big Sky Bunks LLC, users and customers acknowledge that they have read, understood, and accepted the terms of this disclaimer.